FAQs

I’m having trouble buying ZAKA, what can I do?
You can phone us or send us an email. On the “Gift ZAKA” tab, select the “Need help?” tab at the top to view the support numbers and email addresses.
Mon, 31 May, 2021 at 11:36 AM
SHOPING by Attacq Support Contact Details
Email: shoping@dashpay.co.za  You can also open a ticket on the Support Portal: http://support.dashpay.co.za Phone: 087 741 2194 - Currently availab...
Mon, 31 May, 2021 at 1:12 PM
When I am gifting ZAKA, how do I know where the recipient can spend their ZAKA?
When you are gifting ZAKA, on the screen where the amount has to be specified, there is ‘n link “View participating stores”. Click on this link to see where...
Mon, 31 May, 2021 at 11:31 AM
When I buy ZAKA, who is the recipient?
The recipient is anyone that you would like to gift ZAKA for. It could be your partner, family member or friend. Even for yourself. Fill in all the details ...
Mon, 31 May, 2021 at 11:28 AM
Where can I redeem my ZAKA and rewards?
On the “My ZAKA” tab, in the list of ZAKA, every voucher has a link “Where can I redeem this?”. Click on this to see where you can redeem your ZAKA and rewa...
Mon, 31 May, 2021 at 11:31 AM
Why aren’t my rewards showing on the app?
Sometimes you need to refresh the rewards list to see your latest rewards. Pull down on the screen to trigger a refresh of your rewards.
Mon, 31 May, 2021 at 11:30 AM
Why aren’t my stamps showing on the app?
Sometimes you need to refresh the stamps list to get your latest stamps. Pull down on the screen to trigger a refresh of your stamps.
Mon, 31 May, 2021 at 11:29 AM
Why aren’t my ZAKA showing on the app?
Sometimes you need to refresh the ZAKA list for your latest vouchers to show. Pull down on the screen to trigger a refresh of your ZAKA.
Mon, 31 May, 2021 at 11:29 AM
Will my ZAKA and rewards be deleted when I delete my account?
No, your ZAKA and rewards are linked to your mobile number and won’t be deleted if you delete your account. You can always come back later and create a new ...
Mon, 31 May, 2021 at 11:31 AM