FAQs
We never have sight of your credit card details since this is passed directly to a third-party payment gateway, so your credit card details won’t ever be kn...
Mon, 31 May, 2021 at 11:36 AM
We hate to see you go, but if this is what you want, you can delete your account. Click on the “Profile“ tab, and select the “Delete account” link at the bo...
Mon, 31 May, 2021 at 11:30 AM
Yes, you can. During a ZAKA purchase, you can specify whether the recipient should receive the ZAKA immediately or sometime in the future. By future dating ...
Mon, 31 May, 2021 at 11:34 AM
Unfortunately, at this stage, you can’t transfer vouchers from one mobile number to another. This is a feature that might become available in the future.
Mon, 31 May, 2021 at 11:35 AM
Unfortunately, at this stage, it’s not possible to update your mobile number. We are working on it. This is a feature that might become available in the fut...
Mon, 31 May, 2021 at 11:34 AM
You are more than welcome to update your name, surname and email address. To update your details, select the “Profile” tab. Select the “Edit profile” button...
Mon, 31 May, 2021 at 11:36 AM
Unfortunately, at this stage, it’s not possible to update your vehicle registration number. This is a feature that might become available in the future.
Mon, 31 May, 2021 at 11:34 AM
Yes, we have very valuable information on the mall details screen. Make sure you are on the “Malls” tab and select the mall you would like to find out more ...
Mon, 31 May, 2021 at 11:19 AM
Open the maps in the Malls section in the app, by selecting the “Get store directions” button on the Malls Details page. The map will take a few seconds to ...
Mon, 31 May, 2021 at 11:20 AM
Go to one of the participating merchants in the mall, and provide them with your QR code or redemption code. To view the QR code or redemption code, select ...
Mon, 31 May, 2021 at 11:32 AM