Merchant Services & Technical Support

We never have sight of your credit card details since this is passed directly to a third-party payment gateway, so your credit card details won’t ever be kn...

We hate to see you go, but if this is what you want, you can delete your account. Click on the “Profile“ tab, and select the “Delete account” link at the bo...

Yes, you can. During a ZAKA purchase, you can specify whether the recipient should receive the ZAKA immediately or sometime in the future. By future dating ...

Unfortunately, at this stage, you can’t transfer vouchers from one mobile number to another. This is a feature that might become available in the future.

Unfortunately, at this stage, it’s not possible to update your mobile number. We are working on it. This is a feature that might become available in the fut...

You are more than welcome to update your name, surname and email address. To update your details, select the “Profile” tab. Select the “Edit profile” button...

Unfortunately, at this stage, it’s not possible to update your vehicle registration number. This is a feature that might become available in the future.

Yes, we have very valuable information on the mall details screen. Make sure you are on the “Malls” tab and select the mall you would like to find out more ...

Open the maps in the Malls section in the app, by selecting the “Get store directions” button on the Malls Details page. The map will take a few seconds to ...

Go to one of the participating merchants in the mall, and provide them with your QR code or redemption code. To view the QR code or redemption code, select ...