Merchant Services & Technical Support

This process allows you to print a setup for a specific bank card based on the first 6 digits of its BIN range Press the F Key Select Nedbank Select Report...

Cleaning of your payment terminal:   Guidelines for the proper cleaning of Ingenico Payment Terminals are as follows: Ingenico recommends using a soft c...

One should not just perform a Test Primary when attempting COMMS troubleshoot (Which will only check if the current SIM is functional and can connect to AR ...

To delete an acquiring application on an Ingenico terminal; >Press the Menu/Function button  >Select Telium Manager  >Password: 727286 >S...

You can adjust the screen settings to affect battery usage that can either optimize or reduce battery life on the terminal Press "F" Functio...

To enable Invoice number: Select F / MENU Select NEDBANK Select MANAGER MENU (Enter supervisor pin) Select LOCAL SETUP Select Get Invoice Nr.. Choose ...

Select Menu / F Key Select NEDBANK Select Manager Menu (Enter password) Select Local Setup Select Get Refund Ref No. OR elect Get Sale Ref No Options...

From the home screen select the MENU button on the Move 3500 or F Key on any other Ingenico terminal Select NEDBANK Select MANAGER MENU (PIN 12345 is the de...

First thing to do is to ensure that the terminals are at least reading one of the sim cards, whether it be SA MTN or SA Vodacom. This is normally on the to...