Browser Troubleshooting

Bravecto Internet Browser Version Compatibility
Thu, 6 May, 2021 at 12:37 PM
Clearing Internet Browser Cache on Desktop Computers
In the event that you may have issues logging into the portal, it is suggested that you clear your browser cache and retry. Here are instructions on how...
Mon, 10 May, 2021 at 9:32 PM
Country and Profile on Playstore
Open the Google Play Store app . At the top right, tap the profile icon. Tap Settings  General  Account and device preferences  Country and profiles. Ta...
Thu, 13 Jan, 2022 at 1:35 PM
Disable Pop-Up Blockers on Desktop Computers
Google Chrome Open your Chrome browser In the upper right-hand corner, click the three vertical dots, then select Settings At the bottom of the menu, ...
Mon, 10 May, 2021 at 9:30 PM
Incognito & Private Internet Browser Modes
Incognito & Private Browsing Modes disable all browser settings and 3rd party applications. You can use these modes to test portal access to ensure you ...
Mon, 10 May, 2021 at 9:32 PM
Mozilla Firefox Check Addons
  RETURN TO MAIN ARTICLE Some extensions can cause problems with logging in to websites, especially extensions associated with certain websites.  Secu...
Fri, 7 May, 2021 at 8:47 PM
Mozilla Firefox Clearing Cookies & Cache
 RETURN TO MAIN ARTICLE Clear all cookies and the cache If deleting cookies for the site with the problem did not fix the error, clear all the cookies stor...
Fri, 7 May, 2021 at 8:48 PM
Mozilla Firefox Clearing Site History
 RETURN TO MAIN ARTICLE  The cookies and temporary data already stored on your computer may be causing the problem. Delete them, then test for your problem...
Fri, 7 May, 2021 at 8:48 PM
Mozilla Firefox Cookies
 RETURN TO MAIN ARTICLE Check cookie settings Firefox can be set to not accept cookies. To turn on cookies: Click the menu button and select Options.  ...
Fri, 7 May, 2021 at 8:48 PM
Mozilla Firefox Remove corrupt cookies file
 RETURN TO MAIN ARTICLERemove corrupt cookies file If you can't log in to websites after removing the cookies associated with it, clearing your Firefox...
Fri, 7 May, 2021 at 8:48 PM