FAQs

Frequently Asked Question for Dashpay Glass

Can Dashpay Glass accept payments from Samsung Pay or Apple Pay?
Yes, Tap on Phone works best when you are paying with one of the phone/gadget payment Apps. Samsung Pay, Apple Pay and all the other OEM Pay solutions are e...
Mon, 5 Sep, 2022 at 12:03 PM
Can I see transaction details on the Dashpay app?
Yes, you can see the transaction details just by selecting the transaction you want on the transactions screen
Tue, 5 Jul, 2022 at 10:34 AM
Can I send a customer a slip after transaction is complete?
Yes, simply click on Send Receipt on transaction details screen. Enter the mobile number and/ or password and confirm.
Tue, 5 Jul, 2022 at 10:35 AM
Dashpay bank confirmation letter
Please find the attached Dashpay, bank confirmation letter.
Thu, 6 Oct, 2022 at 1:16 PM
Does It support Pin entry?
Yes, PIN is supported. PIN on Glass is included the Dashpay glass App. Our secure PIN Entry method has been rigorously tested by a PCI Recognised Lab and re...
Tue, 5 Jul, 2022 at 10:35 AM
How does the customer tap his/her card on the mobile phone?
The customer needs to hold the card to the NFC reader on the phone. This is located on the back of your phone. Once the card is located, it will register wi...
Tue, 5 Jul, 2022 at 10:36 AM
How long does a settlement take to clear?
Payout funds take 2 days to reflect in merchant account.
Tue, 5 Jul, 2022 at 10:38 AM
How much does a Dashpay Glass cost?
The nett settlement amount is calculated using the standard fees (2.5% per transaction) and charges (R8 per settlement request)
Tue, 5 Jul, 2022 at 10:38 AM
Is Dashpay glass Secured?
Yes, it’s completely secure. Dashpay Glass uses the same technology used by traditional POS terminals. It uses the same NFC technology as a purpose-built P...
Tue, 5 Jul, 2022 at 10:38 AM
What cards can be used on Dashpay Glass?
Dashpay glass is certified for Mastercard, Visa and American Express card brands.
Tue, 5 Jul, 2022 at 10:38 AM